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Privacy Policy

Last updated: October 13, 2026

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.

1. Who we are

This Privacy Policy explains how Fusion Telecommunications (“Fusion,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, register for an event, or sign up for updates.

If you have any questions, you can reach us at bbisesi@fusionteleco.com.

2. Information we collect

Information you give us. When you fill out a form on our website, we collect the details you choose to share, which may include:

  • Your name, email address, and phone number
  • Your service address
  • Messages, questions, or notes you include
  • Event registration details, such as the number of guests attending
  • Your email address and consent when you subscribe to updates

Information collected automatically. When you use our website, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, the pages you visit, and the date and time of your visit. Form submissions may also record the date, time, and page where the form was sent.

3. How we use your information

We use the information we collect to:

  • Respond to your requests and follow up with you
  • Review internet and fiber service options that may be available at your address
  • Manage event registrations and send event-related updates
  • Send news and community updates if you’ve subscribed
  • Operate, maintain, secure, and improve our website
  • Comply with legal obligations and protect our rights

4. How we share your information

We do not sell your personal information. We may share information in the following limited situations:

  • Partners and providers: with our partner DSI and participating service providers, as needed to review options at your address and respond to your request
  • Service providers: with companies that help us run our website and communications, such as hosting and email providers, who may only use the information to provide services to us
  • Legal reasons: when required by law, or to protect the rights, safety, and property of Fusion, our users, or others
  • Business changes: in connection with a merger, acquisition, or sale of assets, subject to this policy

5. Cookies and third-party services

Our website may use cookies and similar technologies that are needed for the site to function and to understand how it’s used. You can control cookies through your browser settings.

Some features rely on third-party services. For example, our neighborhood map is provided by Google Maps, and some fonts are provided by Google Fonts. These services may collect information about your use of them under their own privacy policies, including the Google Privacy Policy.

6. Email communications

If you subscribe to updates, we’ll send you news and community updates from time to time. You can unsubscribe at any time by replying to one of our emails or contacting us at bbisesi@fusionteleco.com. We may still send messages related to a request you’ve made or an event you’ve registered for.

7. How long we keep information

We keep personal information only as long as needed for the purposes described in this policy, such as responding to your request, managing events, and maintaining our subscriber list, or as required by law.

8. How we protect information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses. To make a request, contact us at bbisesi@fusionteleco.com. We may need to verify your identity before responding. We will not discriminate against you for exercising your privacy rights.

10. Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Our website may link to websites operated by others, including service providers. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Please check back periodically to stay informed.

13. Contact us

If you have questions or requests about this Privacy Policy, email us at bbisesi@fusionteleco.com.

Questions about this policy?

Email us at bbisesi@fusionteleco.com and we’ll get back to you.