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FAQ
Everything you need to know about exploring internet and fiber options with Fusion — and what happens when you reach out.
Good questions. Clear answers.
Choosing a connection should feel understandable. Here are the details that help you take the next step with confidence.
No. Sending a request doesn’t purchase, activate, or change any service. It simply starts a conversation with our team about the options at your address.
Internet and fiber availability can change from one street to the next. Your address lets us focus on the options that may actually be available where you live.
Through our partnership with DSI, we can connect you with internet and fiber options from leading providers. Which providers are available depends on your location.
Yes. If fiber service may be available at your address, we’ll walk you through it along with any other options worth considering.
No. The map helps you locate your neighborhood only — it isn’t a service coverage map. Share your full address and our team will review what may be available.
Absolutely. We’ll talk through how you use the internet at home and help you understand the differences between the options available to you.
That’s fine. Many people reach out to see whether a different option might better fit how they live, work, and stream today.
A member of the Fusion team reviews your request, looks into options at your address, and follows up to talk through next steps. There’s no obligation.
More answers
Still curious? Here are a few more of the questions we hear most often.
No. Asking what may be available at your address is free, and there’s no obligation.
A member of the Fusion team follows up after reviewing your request. Response times can vary with request volume, but we aim to be prompt.
Through our partnership with DSI, Fusion helps you explore options from providers in our network. The service itself is delivered by the provider you choose.
Our focus is home connections, but tell us what you need and we’ll let you know how we can help.
We use your details to review options at your address and follow up about your request. See our Privacy Policy for more information.
Not to send a request. If you choose a new service, the provider will explain any installation steps.
Availability depends on your address. Share it with us and we’ll check what may be available where you live.
Yes! We’d love to hear from neighborhood groups and organizations. Get in touch and tell us about your community.
Your home. Your possibilities.
Let’s explore what’s possible at your address.
